Up with People is committed to protecting the privacy of our users as you travel over our site. There are many locations where we will not collect any information. There are, however, some circumstances in which you may be requested or required to provide personal or non-personal information. We have created this Privacy Statement in order to describe and explain to you how Up with People collects information, how we later use that information, and outline the controls and choices you have around when and how you choose to share your personal data. If you have any questions or concerns in connection with Up with People’s information collection practice summarized in this Privacy Statement, please send an email, with the subject heading “Privacy Statement Questions to info@upwithpeople.org

In the email, please state your questions or concerns.


Q: What controls do I have regarding my personal data?

A: According to a new European Union law, called the General Data Protection Regulation (GDPR), you have certain rights over your personal data. These rights are:

  • Right to Be Informed – our intent with this privacy policy (and further updates to this policy) is to inform you of your rights regarding your personal data
  • Right to Access – the right to be informed of, and request access to personal data collected
  • Right to Rectification – the right to amend or update your personal data when it is incorrect or incomplete
  • Right to Erasure – the right to request that we delete your personal data
  • Right to Restrict Processing – right to request that we temporarily or permanently stop using your personal data
  • Right to Data Portability – the right to request a copy of your personal data in electronic format, and the right to transmit that data for use in another party’s service
  • Right to Object – the right to object to us processing your data for personal reasons, as well as for direct marketing purposes
  • Right not to be subject to automated decision-making including profiling

To change communication preferences at any time, please visit upwithpeople.org/opt-in. To request changes to your data, or exercise any of the rights outlined above, please contact us at info@upwithpeople.org.


Q: What information does Up with People collect?

A: To participate in certain activities and to obtain certain services offered on our web site, you will be asked to provide varying amounts of personal information. In some cases, you will be required to provide information. In other cases providing information is only voluntary. Each activity or service requires or requests different types of information in order for you to participate. Activities or services that require provision of personal information generally seek full name, email address, and phone number. Depending on the activity or service you desire, we also may request personal information, such as credit card and mailing address. In some cases we may request additional optional demographic information that is used for sales and marketing research. We try to limit our requests for personal information to only that information we believe is minimally necessary to achieve our stated collection purposes. The following is a list of principal activities and services on upwithpeople.org involving collection of personal information:

  • Organizational news
  • Alumni news & updates
  • Regional updates
  • Special Events
  • Blog

Q: How does Up with People collect my information?

A: We collect your personal data in the following ways:

  • When you sign up for any our services or programs (e.g. our touring program, Camp Up with People, Up with People Jr., Impact programs, Experience programs, Up with People International Alumni Association programs)
  • When you register for one of our events (e.g. Up with People annual gala, Impact programs, Experience programs, Up with People International Alumni Association annual reunion, regional alumni gatherings)
  • When you purchase Up with People merchandise through our website
  • When you complete the ‘contact us’ form on our website
  • When you purchase tickets to an Up with People show through a third-party ticketing site

Q: How will Up with People use my information?

A: Personal information that is collected will primarily be used to: communicate organizational news and updates, alumni news and updates, regional updates, special events, blog posts, and facilitate purchases and gifts online. In addition to the primary purposes for which personal information is collected, we may use the personal information to contact you to confirm information related to a purchase order or to advise you if an item for purchase is on back order. We may also use your email address, phone number or address in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact you as an Up with People customer.

Up with People adheres to a strict opt-in e-mail policy. Once you have opted-in, you may opt out at anytime. The opt-out procedure is discussed in detail below.

We do not sell, rent, share, or otherwise dispose of the personal information collected on this web site to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law. We use non-personal information such as demographic data to analyze and develop our marketing strategy or to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you. We also may share non-personal information with third parties.

We may occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.


Q: How can I opt-out?

A: We provide you with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. You can opt-out by sending an email, with the subject heading “Privacy Statement Opt-Out,” to info@upwithpeople.org In the email, you should request the opt-out option.


Q: Does Up with People’s privacy policy apply to linked websites?

A: Our Privacy Statement applies solely to information collection practice on upwithpeople.org. This web site contains links to other sites. Please be aware that we have no control or influence over the privacy practices of such other sites. We encourage our users to be aware when they leave upwithpeople.org and to read the privacy statements of each and every web site that they visit.


Q: How does Up with People secure data transmission?

A: Please note that on upwithpeople.org there are forms that allow you to transmit credit card information in order to complete a purchase transaction. Any time we ask for a credit card number, we transmit that credit card number in an encrypted format. We use industry-standard, SSL (Secure Socket Layer) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.


Q: Can I correct/update the information collected about me?

A: You have the right to correct or update the personal information collected about you on our website. To correct or update personal information, a user should send the change requests to info@upwithpeople.org


Q: Changes to this Privacy Statement.

A: If we later change our Privacy Statement, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by email. You will have a choice as to whether or not we use your information in this different manner by following the opt-out procedure outlined above.